航班取消被星宇和AS踢皮球了，求大佬支招
SFO-TPE-SIN 联程因航司互相推诿导致改签受阻。
1. 关键信息
- Itinerary: SFO-TPE-SIN, 2nd segment cancelled.
- Change window: 前后14 days allowed per AS, but AS refuses to modify ticket issued by JX.
- AS limitation: Only allow ±1 day change; requires JX to request "open pnr" to add segments.
- Contact attempts: escalate to international desk, partner liaison desk mentioned.
- OSI suggestion: Use OSI (Other Service Information) to add segments for cross-airport visibility.
- Note added: AS has placed a restrictive note on the ticket.
2. 羊毛/优惠信息
无
3. 最新动态
- #3 escalate confirmed; international desk is handling.
- #12 JX claims inability to add segments; system only shows Star Alliance internal visibility.
- #15 instructed to add OSI regardless of effectiveness.
4. 争议或不同意见
- JX vs AS: JX can add segments, but AS refuses to reissue due to ticket ownership.
- Effectiveness of OSI: AS argues OSI adds no value if only Star Alliance sees it.
5. 行动建议
- Add OSI (OS AS FREE TEXT) to include segments for AS visibility.
- Try online chat or huaca if notes block progress.
- Consider三方通话 with JX/AS to force resolution.